Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 1, 2024
Quick Summary
Information We Collect
Information You Provide
When you interact with us, we may collect: Name and contact information (email, phone, company), Project details and requirements, Communication history, Account credentials (if you create an account), Payment information (processed securely through third-party providers).
Automatically Collected Information
We may automatically collect: Device information (browser type, operating system), IP address, Browsing behavior and pages visited, Time and date of visits, Referring websites. This information helps us improve our services and website performance.
Cookies and Tracking
We use cookies and similar technologies to: Remember your preferences, Analyze website traffic, Understand user behavior, Improve our services. You can manage cookie preferences through your browser settings.
How We Use Your Information
Primary Purposes
We use your information to: Provide and improve our services, Communicate about projects and inquiries, Process payments and send invoices, Send marketing communications (with your consent), Maintain and improve our website, Comply with legal obligations.
Marketing Communications
With your permission, we may send you: Company news and updates, Educational content and resources, Special offers and promotions, Event invitations. You can opt-out of marketing communications at any time.
Legal Basis
We process your information based on: Contractual necessity (to deliver services), Consent (where you've given permission), Legal obligations, Legitimate business interests.
How We Protect Your Information
Security Measures
We implement industry-standard security measures: Encryption of sensitive data, Secure authentication protocols, Regular security audits, Access controls and authentication, Secure data storage and transmission. However, no method of transmission is 100% secure.
Data Retention
We retain your information for: As long as needed to provide services, As required by law, For legitimate business purposes. When data is no longer needed, we securely delete or anonymize it.
Third-Party Services
We use third-party services that may access your information: Payment processors (Stripe, PayPal), Email and communication tools, Analytics services, Hosting providers. These services have their own privacy policies and data handling practices.
Your Rights and Choices
Access and Portability
You have the right to: Request a copy of your personal data, Receive information about how we use your data, Request transfer of your data to another service.
Correction and Deletion
You can: Correct inaccurate information, Request deletion of your personal data, Close your account and delete associated data. Some information may be retained for legal or business purposes.
Opt-Out and Marketing Preferences
You can: Unsubscribe from marketing emails, Opt-out of analytics tracking, Manage cookie preferences, Disable account communications. These choices won't affect service delivery.
Complaints
If you believe we've mishandled your data, you can: Contact us directly, File a complaint with relevant data protection authorities, Seek legal remedies.
Information Sharing
We Don't Sell Your Data
We never sell your personal information to third parties. Your data is only shared as described in this policy or with your explicit consent.
Service Providers
We may share information with: Third-party vendors who perform services on our behalf, Payment processors, Hosting and infrastructure providers, Analytics services. These providers have limited access and must protect your information.
Business Transfers
If we're involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We'll notify you of any such transfer.
Legal Requirements
We may disclose information if: Required by law, court order, or legal process, Necessary to protect our rights, Necessary to prevent fraud or security issues, With your consent.
Cookies and Tracking
Types of Cookies
Essential cookies: Required for basic website functionality, Analytics cookies: Help us understand how visitors use our site, Functional cookies: Remember your preferences, Marketing cookies: Track visitors across websites.
Managing Cookies
You can: Accept or reject cookies through your browser settings, Use our cookie preference banner, Block specific cookies. Note that disabling cookies may affect website functionality.
Third-Party Cookies
Our site may include third-party cookies from: Analytics services (Google Analytics), Social media platforms, Payment processors. These have their own privacy policies.
Children's Privacy
Our services are not intended for children under 16. We don't knowingly collect personal information from children under 16. If we discover we've collected such information, we'll delete it promptly. Parents or guardians concerned about their child's information should contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and other legal mechanisms, to protect your data in accordance with this policy.
If you're located in the European Economic Area (EEA) or United Kingdom, you have additional rights under GDPR. We comply with GDPR requirements for international data transfers.
Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be communicated through:
- Email notification (for account holders)
- Notice on our website
- In-app notifications (where applicable)
Continued use of our services after changes indicates acceptance of the updated policy.
Questions About Your Privacy?
If you have questions, concerns, or requests regarding your personal information, please contact us:
Response Time
We'll respond to privacy inquiries within 30 days.
AppBrainer 123 Tech Street, Suite 100 San Francisco, CA 94102 United States